Support

Answers to common questions about Land Measure for iPhone and iPad.

If your question isn’t answered here, write to support@landmeasure.app. Telling us your device, iOS version and the app version (Settings → Version) helps.

Purchases

How do I restore Land Measure Pro on a new iPhone or iPad?

Sign in to the same Apple Account, open Settings → Restore purchases in Land Measure (or tap Restore purchases on the Pro screen). Pro comes back without paying again.

How do I cancel or change my subscription?

In Settings → Apple Account (your name) → Subscriptions on your device, or with Manage subscription in Land Measure’s Settings. Pro stays on until the end of the period already paid. Deleting the app doesn’t cancel a subscription. Refunds are handled by Apple at reportaproblem.apple.com.

I have an offer code. Where do I enter it?

In Land Measure’s Settings, or on the Pro screen, tap Redeem an offer code.

Backup and restore

How do I back up my measurements?

Open Settings → Create Backup. The backup file holds your measurements, projects, photos and settings. It is saved in the Files app under On My iPhone (or On My iPad) › Land Measure, and you can also share it or save it somewhere else, such as iCloud Drive or your computer. Your measurements aren’t included in your device’s iCloud backup, so keep a backup file somewhere safe.

How do I restore a backup?

Open Settings → Restore from Backup and pick the backup file. Land Measure checks the whole file first and shows what it holds (its date, and how many measurements, projects and photos) before anything changes.

Restoring adds; it doesn’t replace. Everything new in the backup is added, and nothing is removed from your device.

When something differs (the same measurement, project or setting is different here and in the backup), Land Measure asks once, for all of them: Use the backup’s, Keep this device’s, or Cancel, which changes nothing. The version you don’t keep can’t be brought back.

A file that can’t be read changes nothing. Stop any GPS recording before restoring.

How do I move my measurements to a new iPhone or iPad?

Create a backup on the old device, move the file (AirDrop, iCloud Drive, email or Files), then restore it on the new device. If you have Pro, restore your purchase too.

Permissions

Why does Land Measure ask for my location?

To show where you are on the map, place GPS points, and record the walks and tracks you start. It asks only for While Using the App, never “Always”. A recording you start keeps going with the screen off, and iOS shows the location indicator while it runs. Your location stays on your device.

GPS recording doesn’t start, or says it needs precise location

Recording and GPS averaging need precise location. Open your device’s Settings → Apps → Land Measure → Location, choose While Using the App and turn on Precise Location. Without location you can still measure by tapping the map, tracing or typing coordinates.

What about the camera and Photos?

The camera is used only when you take a photo for a measurement. Photos you add from your library come through iOS’s photo picker, which gives the app only the photos you choose. Saving a diagram or photo to your library asks for add-only access.

Measuring

How accurate are the measurements?

They depend on your points: map imagery for map taps, and your device’s GPS signal for walked boundaries (open sky is best; GPS averaging helps). Results are estimates on a spherical Earth and are not a land survey. For legal boundaries, consult a licensed surveyor.

How do I get back something I deleted?

Deleted measurements wait 30 days in the Trash (Settings → Trash), where you can restore them.

Contact

Email support@landmeasure.app. See also the privacy policy and theterms of use.